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Micro Key Solutions will be closed:


 Monday (5/25/26) in observance of Memorial Day

 

Emergency Support - Our Premium Support (NiteLine Services) will continue its regular 24.7.365 availability for Monitoring customers unable to/not processing signals. Please verify that your staff has the NiteLine instructions and PIN number required prior to office closures. If you are unclear of the procedures, please contact Cindy Clarke ahead of time at cclarke@microkey.com . Thank you!

    • Popular Articles

    • Operator placing accounts on Test in MKMSCS

      It's often been asked - why is the start time when an operator presses F5 1 hour prior to the actual time? In the image above, the time of the computer and the time of the virtual machine is reflected by the red circle to the bottom right of the ...
    • MKMS Launches but does not display on screen

      This is for Stark 35.xxxx versions Below are some steps that you can go through in order to get it back to screen. If these do not help. Please let tech support know and we can connect and remove the user setting for that user so that it defaults to ...
    • Micro Key Solutions NiteLine Support

      Micro Key Solutions NiteLine Support Instructions What is NiteLine? NiteLine is an annual subscription service available to MKS customers providing access to EMERGENCY technical support outside of standard business hours. Please note a per call fee ...
    • Recent Articles

    • Micro Key Solutions NiteLine Support

      Micro Key Solutions NiteLine Support Instructions What is NiteLine? NiteLine is an annual subscription service available to MKS customers providing access to EMERGENCY technical support outside of standard business hours. Please note a per call fee ...
    • MKMS Launches but does not display on screen

      This is for Stark 35.xxxx versions Below are some steps that you can go through in order to get it back to screen. If these do not help. Please let tech support know and we can connect and remove the user setting for that user so that it defaults to ...
    • Operator placing accounts on Test in MKMSCS

      It's often been asked - why is the start time when an operator presses F5 1 hour prior to the actual time? In the image above, the time of the computer and the time of the virtual machine is reflected by the red circle to the bottom right of the ...