Configuring a Phone Application to Autodial from MKMS

Configuring a Phone Application to Autodial from MKMS

Step one, select your phone application in Windows.
From the Windows Start/Search Menu, search for Default Apps. In Windows 10 select Apps by protocol. (In Windows 11 select Defaults by Link Type)
Search for “TEL” and select the phone application you would like to use. 
Note: These settings must be enabled on a per workstation basis.
The next step of the configuration will be enabled in MKMS.
Log into MKMS.
Go to Menu/Maintenance/User Options/Company/Company Settings.
Search for ‘DefaultDial’ and be sure the value is set to 5.
Now the configuration is complete, and you can dial from your Alarm screen.
If DefaultDial is not an option, you will need to run the following script in MKMSCS.

INSERT INTO "DBA"."CompanySettings" ("Section","SettingName","SettingValue","ReadOnly","Description","Type","ListSource","ValidationSP") VALUES(5,'PBX','DefaultDial','5',0,NULL,'text',NULL,'dba.ccssValidateInteger')
(this script is only used if the customer is using verisions higher than 8252)



 DefaultDial value
 Protocol
 0
 Web Services / SOAP – used by MKSPhone service
 1
 TAPI – local modem outputs DTMF to POTS line
 2
 CSTA / Aeonix (will probably work with most CSTA-compatible PBX systems
 3
 NULL protocol – Prompts user to manually dial number on screen
 4
 Test protocol – for use by MKS personnel only. Prompts for dial / hangup. Used to simulate dialing when no phone hardware is   connected to a development PC.
 5
 Test protocol – for use by MKS personnel only. Prompts for dial / hangup. Used to simulate dialing when no phone hardware is   connected to a development PC.:

 33| Telephony| TELPDialSetting| TEL:+1
 6
 Http Dialing. There is a Document that will explain this setup. You will have setup a Company setting with the URL that will be called   and it will contain the variable for the Extension # and the Phone # that will be dialed. This is a web based click to dial. No local   application.

 Company Setting used with this option:

 7
 Aeonix Dialing.
 


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