MKS Running Slow

MKS Running Slow

We have found that folks who have their Subscriber History Option set to 'All History' have seen a delay in MKS performance.  All users who log into MKS should go to a subscriber, click on History Options>History>and choose 'Last 60 Days'.  This writes to each users personal settings.  You (only one user) should go to Menu>Maintenance>User Options>Company>Company Setting ans search for History, you will see a setting named 'SaveSubscriberHistorySetting'>if the Setting Value is set to 'F' double click on the line item and change the setting value to a capital 'T' and click on Update to the far right.

We have found that these steps resolve the slowness issue.
    • Related Articles

    • Running Auto Service Video

      Running Auto Service -
    • Disabling IPV6 | MKMS Slowness

      If IPV6 is a protocol that is not being utilized, then it is highly suggested to disable it as it is known for affecting the performance of the network, which in the end it can also end up affecting the speed of the software. To disable IPV6 head ...
    • OpenVPN Client Update/Install (For Customers)

      Customers are responsible for the following: Backup of their config and installation files for OpenVPN Updating the OpenVPN client when necessary The files that you will need for this are the following: OpenVPN Installer: ...
    • Update for Email in MKMS When Using SMTP

      Due to recent changes in the Office 365 Security settings, customers that are using SMTP in MKMS require an update. Here is how to update those settings easily on your own. For MKManaged Hosted customers, enter a ticket at ...
    • Cluster Failover Procedure (MKSCluster.exe)

      Cluster Fail-over Procedure and Recovery When the system is operating normally the servers should be running the following applications. Primary Server (the server actively running the SQL Anywhere Server - database server engine), and Signal ...